Privacy Policy
Your privacy matters to us. This policy explains what personal information tv777 collects, how we use it, and the rights you hold over your own data.
Last updated: January 2026. This policy supersedes all previous versions.
1. Introduction
This Privacy Policy ("Policy") describes how tv777 ("we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "your") of the tv777 website and related services (collectively, the "Platform"). This Policy forms part of our Terms and Conditions and should be read alongside them. By registering an account, depositing funds, or otherwise using the Platform in any way, you confirm that you have read this Policy and consent to the data practices described herein.
tv777 is committed to protecting the privacy and security of all personal data we hold. We process your data only for specific, legitimate purposes and we take all reasonable steps to ensure it is kept accurate, secure, and for no longer than is necessary for those purposes. We do not sell personal data to third parties for marketing purposes under any circumstances.
If you are under the age of 21, you must not use the tv777 Platform. tv777 does not knowingly collect personal data from individuals under the age of 21. If you believe a minor has provided us with personal information, please contact [email protected] immediately.
Your Privacy at a Glance
All data transmitted between your device and the tv777 Platform is protected using industry-standard SSL/TLS encryption, keeping your information private in transit.
tv777 never sells your personal data to advertisers, data brokers, or any other third parties for marketing or profiling purposes.
You may withdraw marketing consent at any time by contacting our support team. Non-essential communications will cease within 5 business days of your request.
Payment data processed via bKash, Nagad, Rocket, and bank channels is handled according to each provider's own security standards and is never stored in full on our servers.
You may request deletion of your personal data at any time. Requests are processed within 30 days, subject to legal retention obligations that may require us to keep certain records.
For any privacy-related question or data request, email [email protected] with the subject line "Privacy Request". We respond to all enquiries within 72 hours.
2. Information We Collect
tv777 collects personal information only where it is necessary to provide our services, comply with applicable obligations, or improve the Platform experience. The categories of data we collect are set out below.
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. If you contact us voluntarily with information that falls into a sensitive category, we will handle it with additional care and will not retain it beyond what is necessary to address your query.
3. How We Use Your Information
tv777 uses personal information collected from you for the following purposes only. We do not use your data for any purpose that is incompatible with the reason it was originally collected.
- Account registration and management: to create and maintain your tv777 account, verify your identity, and process KYC documentation as required.
- Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported channels, and to credit winnings to your account.
- Customer support: to respond to your enquiries, resolve disputes, and provide assistance relating to your account or Platform usage.
- Responsible gaming compliance: to monitor account activity for signs of problematic gambling behaviour, apply player-set deposit limits, and enforce self-exclusion periods.
- Fraud prevention and security: to detect, investigate, and prevent fraud, money laundering, unauthorised account access, and other prohibited conduct as set out in our Terms and Conditions.
- Platform improvement: to analyse aggregated, anonymised usage patterns in order to improve site performance, game offering, and overall user experience on the Platform.
Where tv777 wishes to use your data for a purpose not listed above — for example, to send you promotional communications about specific offers — we will seek your explicit consent before doing so. You may withdraw any such consent at any time by contacting [email protected].
4. Legal Basis for Processing
tv777 processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are:
- Contractual necessity: processing required to provide the services you signed up for, including account management, payment processing, and customer support.
- Legal obligation: processing required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations and age verification duties.
- Legitimate interests: processing necessary to pursue tv777's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights.
- Consent: processing based on your freely given, specific, and informed agreement — for example, to receive promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Sharing Your Information
tv777 does not sell, rent, or trade personal data. We share your information with third parties only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
- Payment processors: financial transaction data is shared with bKash, Nagad, Rocket, Upay, and bank partners strictly to process your deposit and withdrawal requests. Each provider is bound by its own privacy and security standards.
- Identity verification providers: where KYC checks are required, identity document data may be shared with specialised verification services to confirm your eligibility to use the Platform.
- Fraud prevention and law enforcement: where we are legally required or where there is a reasonable basis to suspect fraud, money laundering, or another serious offence, we may disclose relevant data to law enforcement agencies or regulatory bodies.
- Service providers: technical partners who assist with hosting, analytics, and platform maintenance may have limited access to operational data under strict contractual confidentiality obligations. They are not permitted to use your data for any purpose beyond the specific service they provide to tv777.
All third-party data processors engaged by tv777 are required to implement appropriate technical and organisational security measures and to process personal data only on our documented instructions.
tv777 will never share your personal data with advertisers, data aggregators, or marketing networks. Your data is used solely to operate and improve the Platform and to fulfil our obligations to you as a registered player.
6. Cookies and Tracking Technologies
The tv777 Platform uses cookies and similar tracking technologies to maintain session integrity, remember your preferences, and gather anonymised analytics about how the Platform is used. The types of cookies we use are:
- Strictly necessary cookies: required for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core Platform functionality.
- Preference cookies: used to remember your language selection, display settings, and other personalisation choices so that you do not need to reset them on each visit.
- Analytics cookies: used to collect anonymised data about page visits, session duration, and navigation paths to help us understand how players use the Platform and where improvements can be made. No personally identifiable information is included in analytics reports.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features within the Platform. We do not use third-party advertising cookies or cross-site tracking technologies.
7. Data Retention
tv777 retains personal data for as long as your account remains active and for a period thereafter as required to comply with applicable legal, regulatory, and audit obligations. As a general guide: account and transaction records are retained for a minimum of 5 years following account closure to satisfy anti-money laundering record-keeping requirements; support correspondence is retained for 2 years following the resolution of the relevant query; anonymised analytics data may be retained indefinitely as it cannot be linked back to any individual.
When the retention period for a given data category expires and no overriding legal obligation requires us to continue holding it, tv777 will securely delete or irreversibly anonymise that data. Deletion requests submitted by account holders will be processed within 30 days subject to any applicable retention obligations that prevent immediate removal.
8. Data Security
tv777 takes the security of your personal data seriously. We implement a layered approach to data protection that combines technical controls, organisational procedures, and staff training. The specific measures we employ include:
- SSL/TLS encryption on all pages and API endpoints of the Platform, ensuring that data in transit between your device and our servers is protected from interception.
- Encrypted storage of sensitive data fields at rest, including hashed and salted password credentials so that no plaintext passwords are held on our systems.
- Access controls that restrict which members of the tv777 team can view personal data, with access granted on a strict need-to-know basis and logged for audit purposes.
- Automated anomaly detection systems that flag unusual login activity, suspicious transaction patterns, and other indicators of potential account compromise for immediate review.
While tv777 takes all reasonable precautions, no internet-based service can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to the rights and freedoms of affected individuals, tv777 will notify affected users without undue delay and will take all necessary steps to contain and remediate the breach.
9. Your Rights Over Your Data
As a registered user of the tv777 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" and your registered mobile number.
- Right of access: you may request a copy of the personal data tv777 holds about you, along with information about how it is being used.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
- Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purposes it was collected, subject to any legal retention obligations that apply.
- Right to restriction: you may ask us to temporarily pause processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
- Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before it.
tv777 will respond to all data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 60 days, in which case we will inform you of the extension and the reason for it within the initial 30-day window.
To exercise your data rights, email [email protected] with subject "Data Rights Request". Please include your registered mobile number so we can locate your account quickly and respond accurately.
10. Children's Privacy
The tv777 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Our registration process includes an age declaration step, and we reserve the right to request documentary proof of age from any account holder at any time.
If tv777 becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and you believe that your child has provided personal information to tv777, please contact us immediately at [email protected].
11. Third-Party Links
The tv777 Platform may contain references to third-party payment providers and service partners. While we take care to work only with reputable partners, tv777 is not responsible for the privacy practices or the content of any third-party services. Each third-party provider operates under its own privacy policy, and we encourage you to review those policies before providing any personal information directly to a third-party service.
12. Changes to This Privacy Policy
tv777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Where changes are material — meaning they affect how we collect, use, or share your personal data in a way that is significantly different from what was previously described — we will provide at least 7 days' advance notice by email to your registered address or via a prominent notice on the Platform before the change takes effect.
Minor updates — such as formatting corrections or clarifications that do not change the substance of any provision — may be made without prior notice and will be reflected immediately in the "Last updated" date shown at the top of this page. We recommend reviewing this Policy periodically to stay informed of the current version. Continued use of the Platform after the publication of any revised Policy constitutes your acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way tv777 handles your personal data, please contact our support team by email. We are committed to addressing all privacy-related enquiries promptly, professionally, and in complete confidence.
Email: [email protected] — Subject: "Privacy Request". Please include your registered mobile number and a brief description of your query. We aim to acknowledge all privacy enquiries within 72 hours and to resolve substantive requests within 30 days.
Your Data is Safe at tv777
Now that you know how we protect your information, explore everything tv777 has to offer — live casino, cricket betting, and more. Players must be 21 or older.